Description:
Directly supervise and coordinate activities of transportation and material-moving machine and vehicle operators and helpers.
Tasks
- Enforce safety rules and regulations.
- Plan work assignments and equipment allocations to meet transportation, operations, or production goals.
- Confer with customers, supervisors, contractors, and other personnel to exchange information and to resolve problems.
- Direct workers in transportation or related services, such as pumping, moving, storing, and loading or unloading of materials or people.
- Resolve worker problems or collaborate with employees to assist in problem resolution.
- Review orders, production schedules, blueprints, and shipping or receiving notices to determine work sequences and material shipping dates, types, volumes, and destinations.
- Monitor field work to ensure that it is being performed properly and that materials are being used as they should be.
- Recommend and implement measures to improve worker motivation, equipment performance, work methods, and customer services.
- Maintain or verify records of time, materials, expenditures, and crew activities.
- Interpret transportation and tariff regulations, shipping orders, safety regulations, and company policies and procedures for workers.
Knowledge
- Transportation
- Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
- Customer and Personal Service
- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- Administration and Management
- Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
- Production and Processing
- Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
- Public Safety and Security
- Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
- Personnel and Human Resources
- Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
- Computers and Electronics
- Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
- Mathematics
- Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
- Education and Training
- Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
- Economics and Accounting
- Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.
Skills
- Speaking
- Talking to others to convey information effectively.
- Active Listening
- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Time Management
- Managing one's own time and the time of others.
- Management of Personnel Resources
- Motivating, developing, and directing people as they work, identifying the best people for the job.
- Coordination
- Adjusting actions in relation to others' actions.
- Critical Thinking
- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
- Social Perceptiveness
- Being aware of others' reactions and understanding why they react as they do.
- Judgment and Decision Making
- Considering the relative costs and benefits of potential actions to choose the most appropriate one.
- Reading Comprehension
- Understanding written sentences and paragraphs in work related documents.
- Instructing
- Teaching others how to do something.
Abilities
- Oral Comprehension
- The ability to listen to and understand information and ideas presented through spoken words and sentences.
- Oral Expression
- The ability to communicate information and ideas in speaking so others will understand.
- Problem Sensitivity
- The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
- Written Comprehension
- The ability to read and understand information and ideas presented in writing.
- Deductive Reasoning
- The ability to apply general rules to specific problems to produce answers that make sense.
- Speech Clarity
- The ability to speak clearly so others can understand you.
- Near Vision
- The ability to see details at close range (within a few feet of the observer).
- Speech Recognition
- The ability to identify and understand the speech of another person.
- Inductive Reasoning
- The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
- Written Expression
- The ability to communicate information and ideas in writing so others will understand.
Work Activities
- Communicating with Supervisors, Peers, or Subordinates
- Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
- Interacting With Computers
- Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
- Establishing and Maintaining Interpersonal Relationships
- Developing constructive and cooperative working relationships with others, and maintaining them over time.
- Getting Information
- Observing, receiving, and otherwise obtaining information from all relevant sources.
- Resolving Conflicts and Negotiating with Others
- Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
- Guiding, Directing, and Motivating Subordinates
- Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.
- Making Decisions and Solving Problems
- Analyzing information and evaluating results to choose the best solution and solve problems.
- Coordinating the Work and Activities of Others
- Getting members of a group to work together to accomplish tasks.
- Evaluating Information to Determine Compliance with Standards
- Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
- Scheduling Work and Activities
- Scheduling events, programs, and activities, as well as the work of others.
Work Context
- Face-to-Face Discussions
- How often do you have to have face-to-face discussions with individuals or teams in this job?
- Contact With Others
- How much does this job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it?
- Telephone
- How often do you have telephone conversations in this job?
- Frequency of Decision Making
- How frequently is the worker required to make decisions that affect other people, the financial resources, and/or the image and reputation of the organization?
- Work With Work Group or Team
- How important is it to work with others in a group or team in this job?
- Structured versus Unstructured Work
- To what extent is this job structured for the worker, rather than allowing the worker to determine tasks, priorities, and goals?
- Time Pressure
- How often does this job require the worker to meet strict deadlines?
- Freedom to Make Decisions
- How much decision making freedom, without supervision, does the job offer?
- Responsibility for Outcomes and Results
- How responsible is the worker for work outcomes and results of other workers?
- Electronic Mail
- How often do you use electronic mail in this job?
Interests
- Enterprising
- Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
- Conventional
- Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
- Realistic
- Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
- Social
- Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.
- Investigative
- Investigative occupations frequently involve working with ideas, and require an extensive amount of thinking. These occupations can involve searching for facts and figuring out problems mentally.
- Artistic
- Artistic occupations frequently involve working with forms, designs and patterns. They often require self-expression and the work can be done without following a clear set of rules.
Work Style
- Attention to Detail
- Job requires being careful about detail and thorough in completing work tasks.
- Dependability
- Job requires being reliable, responsible, and dependable, and fulfilling obligations.
- Stress Tolerance
- Job requires accepting criticism and dealing calmly and effectively with high stress situations.
- Integrity
- Job requires being honest and ethical.
- Leadership
- Job requires a willingness to lead, take charge, and offer opinions and direction.
- Initiative
- Job requires a willingness to take on responsibilities and challenges.
- Self Control
- Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
- Persistence
- Job requires persistence in the face of obstacles.
- Adaptability/Flexibility
- Job requires being open to change (positive or negative) and to considerable variety in the workplace.
- Cooperation
- Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
Work Value
- Support
- Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.
- Independence
- Occupations that satisfy this work value allow employs to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
- Relationships
- Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
- Working Conditions
- Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.
- Achievement
- Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.
- Recognition
- Occupations that satisfy this work value offer advancement, potential for leadership, and are often considered prestigious. Corresponding needs are Advancement, Authority, Recognition and Social Status.
Related Occupations
- Industrial Production Managers
- Transportation Managers
- Storage and Distribution Managers
- Postmasters and Mail Superintendents
- Wholesale and Retail Buyers, Except Farm Products
- First-Line Supervisors/Managers of Helpers, Laborers, and Material Movers, Hand
- Mates- Ship, Boat, and Barge
Common Lay Titles
- Airplane Pilot Supervisor
- Area Captain
- Area Counselor
- Auto Servicer
- Boatswain
- Building Materials or Lumber Yard Supervisor
- Bus and Trolley Dispatcher
- Bus Driver Supervisor
- Cab Supervisor
- Car Supervisor
- Cargo Supervisor
- Cellars Supervisor
- Certified Solid Waste Facility Operator
- Chief Compressor Station Engineer
- Chief Gauger
- Chief Station Engineer
- Circus Train Supervisor
- Coal Yard Supervisor
- Concrete Products Dispatcher
- Crane Crew Supervisor
- Delivery Supervisor
- Dirt Contractor
- Dispatcher
- Distribution Supervisor
- Distribution Warehouse Manager
- Dock Operations Manager
- Dock Supervisor
- Dockmaster
- Driver Manager
- Driver Supervisor
- Ferry Terminal Supervisor
- Field Pipelines Supervisor
- Fleet Manager
- Garbage Collection Supervisor
- Gas Pumping Station Supervisor
- Gas Station Manager
- Gas Station Operator
- Grading Supervisor
- Hauling Contractor
- Head Well Puller
- Header
- House Mover
- Load-Out Supervisor
- Loading Rack Supervisor
- Material Crew Supervisor
- Material Handling Supervisor
- Milk Route Supervisor
- Motor Vehicle Operator Road Supervisor
- Move Coordinator
- Newspaper Distributor Supervisor
- Oil Dispatcher
- On Car Supervisor
- Operations Manager
- Operations Supervisor
- Parking Lot Supervisor
- Pilot Supervisor
- Port Steward
- Pumping Supervisor
- Reactor Fueling Supervisor
- Retail Route Supervisor
- Rig Manager
- Rig Superintendent
- Road Supervisor
- Road Supervisor of Engines
- Roadmaster
- Route Delivery Manager
- Route Delivery Supervisor
- Route Sales Delivery Drivers Supervisor
- Sanitary Landfill Supervisor
- Service Station Manager
- Service Station Operator
- Shipping Manager
- Shipping Receiving Manager
- Snow Removing Supervisor
- Stevedoring Superintendent
- Storage Garage Manager
- Street Supervisor
- Surface Supervisor
- Taxi Driver Supervisor
- Terminal Manager
- Track Supervisor
- Traffic Warehouse Supervisor
- Trainmaster
- Transportation Coordinator
- Transportation Street Supervisor
- Transportation Supervisor
- Truck Supervisor
- Trucks, Cabs, and Buses Dispatcher Supervisor
- Warehouse Foreman
- Warehouse Manager
- Warehouse Supervisor
- Yard Conductor
- Yard Manager
- Yard Supervisor
- Yardmaster