Description:
Direct ground crew in the loading, unloading, securing, and staging of aircraft cargo or baggage. Determine the quantity and orientation of cargo and compute aircraft center of gravity. May accompany aircraft as member of flight crew and monitor and handle cargo in flight, and assist and brief passengers on safety and emergency procedures.
Tasks
- Distribute cargo in such a manner that space use is maximized.
- Calculate load weights for different aircraft compartments, using charts and computers.
- Direct ground crews in the loading, unloading, securing, and staging of aircraft cargo or baggage.
- Determine the quantity and orientation of cargo, and compute an aircraft's center of gravity.
- Accompany aircraft as a member of the flight crew in order to monitor and handle cargo in flight.
Knowledge
- Transportation
- Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
- Public Safety and Security
- Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
- Customer and Personal Service
- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- English Language
- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
- Administration and Management
- Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
- Personnel and Human Resources
- Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
- Education and Training
- Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
- Computers and Electronics
- Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
- Clerical
- Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
- Psychology
- Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
Skills
- Instructing
- Teaching others how to do something.
- Time Management
- Managing one's own time and the time of others.
- Service Orientation
- Actively looking for ways to help people.
- Coordination
- Adjusting actions in relation to others' actions.
- Judgment and Decision Making
- Considering the relative costs and benefits of potential actions to choose the most appropriate one.
- Social Perceptiveness
- Being aware of others' reactions and understanding why they react as they do.
- Active Listening
- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Reading Comprehension
- Understanding written sentences and paragraphs in work related documents.
- Equipment Maintenance
- Performing routine maintenance on equipment and determining when and what kind of maintenance is needed.
- Active Learning
- Understanding the implications of new information for both current and future problem-solving and decision-making.
Abilities
- Problem Sensitivity
- The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
- Oral Expression
- The ability to communicate information and ideas in speaking so others will understand.
- Multilimb Coordination
- The ability to coordinate two or more limbs (for example, two arms, two legs, or one leg and one arm) while sitting, standing, or lying down. It does not involve performing the activities while the whole body is in motion.
- Oral Comprehension
- The ability to listen to and understand information and ideas presented through spoken words and sentences.
- Selective Attention
- The ability to concentrate on a task over a period of time without being distracted.
- Depth Perception
- The ability to judge which of several objects is closer or farther away from you, or to judge the distance between you and an object.
- Deductive Reasoning
- The ability to apply general rules to specific problems to produce answers that make sense.
- Near Vision
- The ability to see details at close range (within a few feet of the observer).
- Far Vision
- The ability to see details at a distance.
- Flexibility of Closure
- The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material.
Work Activities
- Getting Information
- Observing, receiving, and otherwise obtaining information from all relevant sources.
- Operating Vehicles, Mechanized Devices, or Equipment
- Running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft, or water craft.
- Making Decisions and Solving Problems
- Analyzing information and evaluating results to choose the best solution and solve problems.
- Communicating with Supervisors, Peers, or Subordinates
- Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
- Organizing, Planning, and Prioritizing Work
- Developing specific goals and plans to prioritize, organize, and accomplish your work.
- Coordinating the Work and Activities of Others
- Getting members of a group to work together to accomplish tasks.
- Handling and Moving Objects
- Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.
- Inspecting Equipment, Structures, or Material
- Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.
- Interacting With Computers
- Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
- Identifying Objects, Actions, and Events
- Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
Work Context
- Face-to-Face Discussions
- How often do you have to have face-to-face discussions with individuals or teams in this job?
- Sounds, Noise Levels Are Distracting or Uncomfortable
- How often does this job require working exposed to sounds and noise levels that are distracting or uncomfortable?
- Work With Work Group or Team
- How important is it to work with others in a group or team in this job?
- Contact With Others
- How much does this job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it?
- Electronic Mail
- How often do you use electronic mail in this job?
- Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets
- How much does this job require wearing common protective or safety equipment such as safety shoes, glasses, gloves, hard hats or life jackets?
- Telephone
- How often do you have telephone conversations in this job?
- Time Pressure
- How often does this job require the worker to meet strict deadlines?
- Importance of Being Exact or Accurate
- How important is being very exact or highly accurate in performing this job?
- Structured versus Unstructured Work
- To what extent is this job structured for the worker, rather than allowing the worker to determine tasks, priorities, and goals?
Interests
- Enterprising
- Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
- Realistic
- Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
- Conventional
- Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
- Investigative
- Investigative occupations frequently involve working with ideas, and require an extensive amount of thinking. These occupations can involve searching for facts and figuring out problems mentally.
- Social
- Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.
- Artistic
- Artistic occupations frequently involve working with forms, designs and patterns. They often require self-expression and the work can be done without following a clear set of rules.
Work Style
- Leadership
- Job requires a willingness to lead, take charge, and offer opinions and direction.
- Dependability
- Job requires being reliable, responsible, and dependable, and fulfilling obligations.
- Integrity
- Job requires being honest and ethical.
- Attention to Detail
- Job requires being careful about detail and thorough in completing work tasks.
- Self Control
- Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
- Adaptability/Flexibility
- Job requires being open to change (positive or negative) and to considerable variety in the workplace.
- Cooperation
- Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
- Concern for Others
- Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
- Initiative
- Job requires a willingness to take on responsibilities and challenges.
- Stress Tolerance
- Job requires accepting criticism and dealing calmly and effectively with high stress situations.
Work Value
- Support
- Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.
- Independence
- Occupations that satisfy this work value allow employs to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
- Relationships
- Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
- Working Conditions
- Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.
- Achievement
- Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.
- Recognition
- Occupations that satisfy this work value offer advancement, potential for leadership, and are often considered prestigious. Corresponding needs are Advancement, Authority, Recognition and Social Status.
Common Lay Titles
- Air Cargo Supervisor
- Airfreight Loading Supervisor
- Airport Operations Supervisor
- Airport Service Supervisor
- Baggage Handling Supervisor
- Cargo Lead
- Cargo Operations Manager
- Cargo Service Agent
- Cargo Supervisor
- Customer Service Manager
- Customer Service Supervisor
- Equipment Service Lead
- Equipment Service Supervisor
- Ground Crew Supervisor
- Ground Operations Supervisor
- Line Service Supervisor (LSS)
- Loading Supervisor
- Loadmaster
- Operations Manager
- Operations Supervisor
- Ramp Boss
- Ramp Lead
- Ramp Supervisor
- Sort Operations Supervisor
- Transportation Agent