Description:
Protect and police railroad and transit property, employees, or passengers.
Tasks
- Patrol railroad yards, cars, stations, and other facilities to protect company property and shipments and to maintain order.
- Examine credentials of unauthorized persons attempting to enter secured areas.
- Apprehend or remove trespassers or thieves from railroad property, or coordinate with law enforcement agencies in apprehensions and removals.
- Prepare reports documenting investigation activities and results.
- Investigate or direct investigations of freight theft, suspicious damage or loss of passengers' valuables, and other crimes on railroad property.
- Direct security activities at derailments, fires, floods, and strikes involving railroad property.
- Direct and coordinate the daily activities and training of security staff.
- Interview neighbors, associates, and former employers of job applicants to verify personal references and to obtain work history data.
- Record and verify seal numbers from boxcars containing frequently pilfered items, such as cigarettes and liquor, to detect tampering.
- Plan and implement special safety and preventive programs, such as fire and accident prevention.
Knowledge
- Public Safety and Security
- Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
- Law and Government
- Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
- English Language
- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
- Transportation
- Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
- Telecommunications
- Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.
- Administration and Management
- Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
- Geography
- Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life.
- Customer and Personal Service
- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- Computers and Electronics
- Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
- Education and Training
- Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
Skills
- Active Listening
- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Critical Thinking
- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
- Speaking
- Talking to others to convey information effectively.
- Writing
- Communicating effectively in writing as appropriate for the needs of the audience.
- Reading Comprehension
- Understanding written sentences and paragraphs in work related documents.
- Social Perceptiveness
- Being aware of others' reactions and understanding why they react as they do.
- Learning Strategies
- Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
- Persuasion
- Persuading others to change their minds or behavior.
- Active Learning
- Understanding the implications of new information for both current and future problem-solving and decision-making.
- Complex Problem Solving
- Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
Abilities
- Problem Sensitivity
- The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
- Oral Expression
- The ability to communicate information and ideas in speaking so others will understand.
- Speech Recognition
- The ability to identify and understand the speech of another person.
- Oral Comprehension
- The ability to listen to and understand information and ideas presented through spoken words and sentences.
- Speech Clarity
- The ability to speak clearly so others can understand you.
- Near Vision
- The ability to see details at close range (within a few feet of the observer).
- Inductive Reasoning
- The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
- Deductive Reasoning
- The ability to apply general rules to specific problems to produce answers that make sense.
- Far Vision
- The ability to see details at a distance.
- Written Expression
- The ability to communicate information and ideas in writing so others will understand.
Work Activities
- Performing General Physical Activities
- Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.
- Documenting/Recording Information
- Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
- Performing for or Working Directly with the Public
- Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
- Identifying Objects, Actions, and Events
- Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
- Getting Information
- Observing, receiving, and otherwise obtaining information from all relevant sources.
- Operating Vehicles, Mechanized Devices, or Equipment
- Running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft, or water craft.
- Establishing and Maintaining Interpersonal Relationships
- Developing constructive and cooperative working relationships with others, and maintaining them over time.
- Resolving Conflicts and Negotiating with Others
- Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
- Making Decisions and Solving Problems
- Analyzing information and evaluating results to choose the best solution and solve problems.
- Communicating with Supervisors, Peers, or Subordinates
- Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Work Context
- Telephone
- How often do you have telephone conversations in this job?
- Face-to-Face Discussions
- How often do you have to have face-to-face discussions with individuals or teams in this job?
- Contact With Others
- How much does this job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it?
- Importance of Being Exact or Accurate
- How important is being very exact or highly accurate in performing this job?
- Deal With External Customers
- How important is it to work with external customers or the public in this job?
- Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets
- How much does this job require wearing common protective or safety equipment such as safety shoes, glasses, gloves, hard hats or life jackets?
- Freedom to Make Decisions
- How much decision making freedom, without supervision, does the job offer?
- In an Enclosed Vehicle or Equipment
- How often does this job require working in a closed vehicle or equipment (e.g., car)?
- Deal With Unpleasant or Angry People
- How frequently does the worker have to deal with unpleasant, angry, or discourteous individuals as part of the job requirements?
- Indoors, Environmentally Controlled
- How often does this job require working indoors in environmentally controlled conditions?
Interests
- Realistic
- Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
- Enterprising
- Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
- Conventional
- Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
- Investigative
- Investigative occupations frequently involve working with ideas, and require an extensive amount of thinking. These occupations can involve searching for facts and figuring out problems mentally.
- Social
- Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.
- Artistic
- Artistic occupations frequently involve working with forms, designs and patterns. They often require self-expression and the work can be done without following a clear set of rules.
Work Style
- Integrity
- Job requires being honest and ethical.
- Self Control
- Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
- Dependability
- Job requires being reliable, responsible, and dependable, and fulfilling obligations.
- Attention to Detail
- Job requires being careful about detail and thorough in completing work tasks.
- Adaptability/Flexibility
- Job requires being open to change (positive or negative) and to considerable variety in the workplace.
- Concern for Others
- Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
- Stress Tolerance
- Job requires accepting criticism and dealing calmly and effectively with high stress situations.
- Independence
- Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
- Cooperation
- Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
- Social Orientation
- Job requires preferring to work with others rather than alone, and being personally connected with others on the job.
Work Value
- Relationships
- Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
- Support
- Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.
- Independence
- Occupations that satisfy this work value allow employs to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
- Working Conditions
- Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.
- Achievement
- Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.
- Recognition
- Occupations that satisfy this work value offer advancement, potential for leadership, and are often considered prestigious. Corresponding needs are Advancement, Authority, Recognition and Social Status.
Related Occupations
- Fire Inspectors
- Fire Investigators
- Correctional Officers and Jailers
- Police Detectives
- Criminal Investigators and Special Agents
- Sheriffs and Deputy Sheriffs
- Private Detectives and Investigators
- Security Guards