Description:
Assist in the operation of games such as keno and bingo. Scan winning tickets presented by patrons, calculate amount of winnings and pay patrons. May operate keno and bingo equipment. May start gaming equipment that randomly selects numbers. May announce number selected until total numbers specified for each game are selected. May pick up tickets from players, collect bets, receive, verify and record patrons' cash wagers.
Tasks
- Compute and verify amounts won and lost, then pay out winnings or refer patrons to workers such as gaming cashiers so that winnings can be collected.
- Collect bets in the form of cash or chips, verifying and recording amounts.
- Collect cards or tickets from players.
- Answer questions about game rules and casino policies.
- Compare the house hand with players' hands in order to determine the winner.
- Check to ensure that all players have placed their bets before play begins.
- Conduct gambling tables or games, such as dice, roulette, cards, or keno, and ensure that game rules are followed.
- Prepare collection reports for submission to supervisors.
- Pay off or move bets as established by game rules and procedures.
- Inspect cards and equipment to be used in games to ensure they are in proper condition.
Knowledge
- Customer and Personal Service
- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- Mathematics
- Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
- English Language
- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
- Public Safety and Security
- Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
- Psychology
- Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
- Computers and Electronics
- Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
- Administration and Management
- Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
- Law and Government
- Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
- Sales and Marketing
- Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
- Clerical
- Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
Skills
- Active Listening
- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Mathematics
- Using mathematics to solve problems.
- Speaking
- Talking to others to convey information effectively.
- Instructing
- Teaching others how to do something.
- Reading Comprehension
- Understanding written sentences and paragraphs in work related documents.
- Social Perceptiveness
- Being aware of others' reactions and understanding why they react as they do.
- Learning Strategies
- Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
- Critical Thinking
- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
- Service Orientation
- Actively looking for ways to help people.
- Active Learning
- Understanding the implications of new information for both current and future problem-solving and decision-making.
Abilities
- Oral Comprehension
- The ability to listen to and understand information and ideas presented through spoken words and sentences.
- Oral Expression
- The ability to communicate information and ideas in speaking so others will understand.
- Near Vision
- The ability to see details at close range (within a few feet of the observer).
- Problem Sensitivity
- The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
- Speech Clarity
- The ability to speak clearly so others can understand you.
- Information Ordering
- The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
- Written Comprehension
- The ability to read and understand information and ideas presented in writing.
- Deductive Reasoning
- The ability to apply general rules to specific problems to produce answers that make sense.
- Speech Recognition
- The ability to identify and understand the speech of another person.
- Number Facility
- The ability to add, subtract, multiply, or divide quickly and correctly.
Work Activities
- Performing for or Working Directly with the Public
- Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
- Getting Information
- Observing, receiving, and otherwise obtaining information from all relevant sources.
- Processing Information
- Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
- Identifying Objects, Actions, and Events
- Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
- Monitor Processes, Materials, or Surroundings
- Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
- Judging the Qualities of Things, Services, or People
- Assessing the value, importance, or quality of things or people.
- Evaluating Information to Determine Compliance with Standards
- Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
- Establishing and Maintaining Interpersonal Relationships
- Developing constructive and cooperative working relationships with others, and maintaining them over time.
- Communicating with Persons Outside Organization
- Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
- Performing General Physical Activities
- Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.
Work Context
- Indoors, Environmentally Controlled
- How often does this job require working indoors in environmentally controlled conditions?
- Importance of Being Exact or Accurate
- How important is being very exact or highly accurate in performing this job?
- Contact With Others
- How much does this job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it?
- Face-to-Face Discussions
- How often do you have to have face-to-face discussions with individuals or teams in this job?
- Work With Work Group or Team
- How important is it to work with others in a group or team in this job?
- Importance of Repeating Same Tasks
- How important is repeating the same physical activities (e.g., key entry) or mental activities (e.g., checking entries in a ledger) over and over, without stopping, to performing this job?
- Spend Time Making Repetitive Motions
- How much does this job require making repetitive motions?
- Impact of Decisions on Co-workers or Company Results
- How do the decisions an employee makes impact the results of co-workers, clients or the company?
- Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls
- How much does this job require using your hands to handle, control, or feel objects, tools or controls?
- Frequency of Decision Making
- How frequently is the worker required to make decisions that affect other people, the financial resources, and/or the image and reputation of the organization?
Interests
- Conventional
- Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
- Enterprising
- Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
- Realistic
- Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
- Social
- Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.
- Artistic
- Artistic occupations frequently involve working with forms, designs and patterns. They often require self-expression and the work can be done without following a clear set of rules.
- Investigative
- Investigative occupations frequently involve working with ideas, and require an extensive amount of thinking. These occupations can involve searching for facts and figuring out problems mentally.
Work Style
- Integrity
- Job requires being honest and ethical.
- Attention to Detail
- Job requires being careful about detail and thorough in completing work tasks.
- Self Control
- Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
- Stress Tolerance
- Job requires accepting criticism and dealing calmly and effectively with high stress situations.
- Dependability
- Job requires being reliable, responsible, and dependable, and fulfilling obligations.
- Cooperation
- Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
- Concern for Others
- Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
- Social Orientation
- Job requires preferring to work with others rather than alone, and being personally connected with others on the job.
- Adaptability/Flexibility
- Job requires being open to change (positive or negative) and to considerable variety in the workplace.
- Achievement/Effort
- Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.
Work Value
- Relationships
- Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
- Support
- Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.
- Independence
- Occupations that satisfy this work value allow employs to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
- Achievement
- Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.
- Working Conditions
- Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.
- Recognition
- Occupations that satisfy this work value offer advancement, potential for leadership, and are often considered prestigious. Corresponding needs are Advancement, Authority, Recognition and Social Status.
Related Occupations
- Food Preparation Workers
- Bartenders
- Combined Food Preparation and Serving Workers, Including Fast Food
- Locker Room, Coatroom, and Dressing Room Attendants
- Cashiers
- Counter and Rental Clerks
- Parts Salespersons
Common Lay Titles
- Bet Taker
- Betting Clerk
- Bingo Caller
- Bingo Clerk
- Blackjack Dealer
- Bookie
- Bookmaker
- Cardroom Attendant
- Cashier
- Casino Attendant
- Casino Floor Runner
- Casino Gaming Worker
- Casino Worker
- Dealer
- Floor Runner
- Keno Runner
- Keno Supervisor
- Keno Writer
- Keno Writer / Runner
- Mutuel Cashier
- Mutuel Machine Operator
- Pari Mutuel Clerk
- Pari Mutuel Ticket Cashier
- Pari Mutuel Ticket Seller
- Race and Sports Book Writer
- Race Board Attendant
- Race Book Writer
- Runner
- Sheet Writer
- Slot Host
- Sports Book Board Attendant
- Sports Book Writer
- Sportsbook Ticket Writer
- Video Gaming Casino Attendant