Description:
Read meter and record consumption of electricity, gas, water, or steam.
Tasks
- Read electric, gas, water, or steam consumption meters and enter data in route books or hand-held computers.
- Walk or drive vehicles along established routes to take readings of meter dials.
- Upload into office computers all information collected on hand-held computers during meter rounds, or return route books or hand-hand computers to business offices so that data can be compiled.
- Verify readings in cases where consumption appears to be abnormal, and record possible reasons for fluctuations.
- Inspect meters for unauthorized connections, defects, and damage such as broken seals.
- Report to service departments any problems such as meter irregularities, damaged equipment, or impediments to meter access, including dogs.
- Answer customers' questions about services and charges, or direct them to customer service centers.
- Update client address and meter location information.
- Leave messages to arrange different times to read meters in cases in which meters are not accessible.
- Connect and disconnect utility services at specific locations.
Knowledge
- Customer and Personal Service
- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- Public Safety and Security
- Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
- English Language
- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
- Computers and Electronics
- Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
- Mathematics
- Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
- Transportation
- Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
- Administration and Management
- Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
- Education and Training
- Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
- Mechanical
- Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
- Production and Processing
- Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
Skills
- Reading Comprehension
- Understanding written sentences and paragraphs in work related documents.
- Time Management
- Managing one's own time and the time of others.
- Active Listening
- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Speaking
- Talking to others to convey information effectively.
- Learning Strategies
- Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
- Critical Thinking
- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
- Troubleshooting
- Determining causes of operating errors and deciding what to do about it.
- Judgment and Decision Making
- Considering the relative costs and benefits of potential actions to choose the most appropriate one.
- Writing
- Communicating effectively in writing as appropriate for the needs of the audience.
- Active Learning
- Understanding the implications of new information for both current and future problem-solving and decision-making.
Abilities
- Near Vision
- The ability to see details at close range (within a few feet of the observer).
- Multilimb Coordination
- The ability to coordinate two or more limbs (for example, two arms, two legs, or one leg and one arm) while sitting, standing, or lying down. It does not involve performing the activities while the whole body is in motion.
- Speech Recognition
- The ability to identify and understand the speech of another person.
- Oral Comprehension
- The ability to listen to and understand information and ideas presented through spoken words and sentences.
- Problem Sensitivity
- The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
- Speech Clarity
- The ability to speak clearly so others can understand you.
- Oral Expression
- The ability to communicate information and ideas in speaking so others will understand.
- Control Precision
- The ability to quickly and repeatedly adjust the controls of a machine or a vehicle to exact positions.
- Information Ordering
- The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
- Trunk Strength
- The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without 'giving out' or fatiguing.
Work Activities
- Getting Information
- Observing, receiving, and otherwise obtaining information from all relevant sources.
- Documenting/Recording Information
- Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
- Communicating with Supervisors, Peers, or Subordinates
- Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
- Operating Vehicles, Mechanized Devices, or Equipment
- Running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft, or water craft.
- Performing General Physical Activities
- Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.
- Processing Information
- Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
- Performing for or Working Directly with the Public
- Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
- Communicating with Persons Outside Organization
- Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
- Organizing, Planning, and Prioritizing Work
- Developing specific goals and plans to prioritize, organize, and accomplish your work.
- Making Decisions and Solving Problems
- Analyzing information and evaluating results to choose the best solution and solve problems.
Work Context
- Outdoors, Exposed to Weather
- How often does this job require working outdoors, exposed to all weather conditions?
- In an Enclosed Vehicle or Equipment
- How often does this job require working in a closed vehicle or equipment (e.g., car)?
- Importance of Being Exact or Accurate
- How important is being very exact or highly accurate in performing this job?
- Spend Time Walking and Running
- How much does this job require walking and running?
- Importance of Repeating Same Tasks
- How important is repeating the same physical activities (e.g., key entry) or mental activities (e.g., checking entries in a ledger) over and over, without stopping, to performing this job?
- Time Pressure
- How often does this job require the worker to meet strict deadlines?
- Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets
- How much does this job require wearing common protective or safety equipment such as safety shoes, glasses, gloves, hard hats or life jackets?
- Face-to-Face Discussions
- How often do you have to have face-to-face discussions with individuals or teams in this job?
- Frequency of Decision Making
- How frequently is the worker required to make decisions that affect other people, the financial resources, and/or the image and reputation of the organization?
- Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls
- How much does this job require using your hands to handle, control, or feel objects, tools or controls?
Interests
- Conventional
- Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
- Realistic
- Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
- Social
- Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.
- Enterprising
- Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
- Investigative
- Investigative occupations frequently involve working with ideas, and require an extensive amount of thinking. These occupations can involve searching for facts and figuring out problems mentally.
- Artistic
- Artistic occupations frequently involve working with forms, designs and patterns. They often require self-expression and the work can be done without following a clear set of rules.
Work Style
- Dependability
- Job requires being reliable, responsible, and dependable, and fulfilling obligations.
- Attention to Detail
- Job requires being careful about detail and thorough in completing work tasks.
- Independence
- Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
- Cooperation
- Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
- Integrity
- Job requires being honest and ethical.
- Self Control
- Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
- Initiative
- Job requires a willingness to take on responsibilities and challenges.
- Stress Tolerance
- Job requires accepting criticism and dealing calmly and effectively with high stress situations.
- Persistence
- Job requires persistence in the face of obstacles.
- Concern for Others
- Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
Work Value
- Working Conditions
- Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.
- Independence
- Occupations that satisfy this work value allow employs to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
- Support
- Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.
- Achievement
- Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.
- Relationships
- Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
- Recognition
- Occupations that satisfy this work value offer advancement, potential for leadership, and are often considered prestigious. Corresponding needs are Advancement, Authority, Recognition and Social Status.
Related Occupations
- Parking Enforcement Workers
- Postal Service Mail Carriers
- Log Graders and Scalers
- Floor Layers, Except Carpet, Wood, and Hard Tiles
- Wellhead Pumpers