Description:
Plan, direct, and coordinate human resource management activities of an organization to maximize the strategic use of human resources and maintain functions such as employee compensation, recruitment, personnel policies, and regulatory compliance.
Tasks
- Administer compensation, benefits and performance management systems, and safety and recreation programs.
- Identify staff vacancies and recruit, interview and select applicants.
- Allocate human resources, ensuring appropriate matches between personnel.
- Provide current and prospective employees with information about policies, job duties, working conditions, wages, opportunities for promotion and employee benefits.
- Perform difficult staffing duties, including dealing with understaffing, refereeing disputes, firing employees, and administering disciplinary procedures.
- Advise managers on organizational policy matters such as equal employment opportunity and sexual harassment, and recommend needed changes.
- Analyze and modify compensation and benefits policies to establish competitive programs and ensure compliance with legal requirements.
- Plan and conduct new employee orientation to foster positive attitude toward organizational objectives.
- Serve as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.
- Plan, direct, supervise, and coordinate work activities of subordinates and staff relating to employment, compensation, labor relations, and employee relations.
Knowledge
- Personnel and Human Resources
- Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
- Administration and Management
- Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
- English Language
- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
- Customer and Personal Service
- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- Law and Government
- Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
- Psychology
- Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
- Education and Training
- Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
- Mathematics
- Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
- Clerical
- Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
- Sociology and Anthropology
- Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins.
Skills
- Reading Comprehension
- Understanding written sentences and paragraphs in work related documents.
- Active Listening
- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Writing
- Communicating effectively in writing as appropriate for the needs of the audience.
- Speaking
- Talking to others to convey information effectively.
- Critical Thinking
- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
- Management of Personnel Resources
- Motivating, developing, and directing people as they work, identifying the best people for the job.
- Judgment and Decision Making
- Considering the relative costs and benefits of potential actions to choose the most appropriate one.
- Time Management
- Managing one's own time and the time of others.
- Coordination
- Adjusting actions in relation to others' actions.
- Social Perceptiveness
- Being aware of others' reactions and understanding why they react as they do.
Abilities
- Oral Comprehension
- The ability to listen to and understand information and ideas presented through spoken words and sentences.
- Written Comprehension
- The ability to read and understand information and ideas presented in writing.
- Oral Expression
- The ability to communicate information and ideas in speaking so others will understand.
- Written Expression
- The ability to communicate information and ideas in writing so others will understand.
- Problem Sensitivity
- The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
- Speech Clarity
- The ability to speak clearly so others can understand you.
- Speech Recognition
- The ability to identify and understand the speech of another person.
- Deductive Reasoning
- The ability to apply general rules to specific problems to produce answers that make sense.
- Inductive Reasoning
- The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
- Near Vision
- The ability to see details at close range (within a few feet of the observer).
Work Activities
- Communicating with Supervisors, Peers, or Subordinates
- Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
- Resolving Conflicts and Negotiating with Others
- Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
- Establishing and Maintaining Interpersonal Relationships
- Developing constructive and cooperative working relationships with others, and maintaining them over time.
- Making Decisions and Solving Problems
- Analyzing information and evaluating results to choose the best solution and solve problems.
- Evaluating Information to Determine Compliance with Standards
- Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
- Judging the Qualities of Things, Services, or People
- Assessing the value, importance, or quality of things or people.
- Getting Information
- Observing, receiving, and otherwise obtaining information from all relevant sources.
- Developing and Building Teams
- Encouraging and building mutual trust, respect, and cooperation among team members.
- Updating and Using Relevant Knowledge
- Keeping up-to-date technically and applying new knowledge to your job.
- Staffing Organizational Units
- Recruiting, interviewing, selecting, hiring, and promoting employees in an organization.
Work Context
- Electronic Mail
- How often do you use electronic mail in this job?
- Telephone
- How often do you have telephone conversations in this job?
- Face-to-Face Discussions
- How often do you have to have face-to-face discussions with individuals or teams in this job?
- Structured versus Unstructured Work
- To what extent is this job structured for the worker, rather than allowing the worker to determine tasks, priorities, and goals?
- Freedom to Make Decisions
- How much decision making freedom, without supervision, does the job offer?
- Indoors, Environmentally Controlled
- How often does this job require working indoors in environmentally controlled conditions?
- Contact With Others
- How much does this job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it?
- Letters and Memos
- How often does the job require written letters and memos?
- Spend Time Sitting
- How much does this job require sitting?
- Work With Work Group or Team
- How important is it to work with others in a group or team in this job?
Interests
- Enterprising
- Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
- Social
- Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.
- Conventional
- Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
- Investigative
- Investigative occupations frequently involve working with ideas, and require an extensive amount of thinking. These occupations can involve searching for facts and figuring out problems mentally.
- Artistic
- Artistic occupations frequently involve working with forms, designs and patterns. They often require self-expression and the work can be done without following a clear set of rules.
- Realistic
- Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
Work Style
- Integrity
- Job requires being honest and ethical.
- Stress Tolerance
- Job requires accepting criticism and dealing calmly and effectively with high stress situations.
- Leadership
- Job requires a willingness to lead, take charge, and offer opinions and direction.
- Dependability
- Job requires being reliable, responsible, and dependable, and fulfilling obligations.
- Initiative
- Job requires a willingness to take on responsibilities and challenges.
- Self Control
- Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
- Concern for Others
- Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
- Cooperation
- Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
- Adaptability/Flexibility
- Job requires being open to change (positive or negative) and to considerable variety in the workplace.
- Persistence
- Job requires persistence in the face of obstacles.
Work Value
- Relationships
- Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
- Recognition
- Occupations that satisfy this work value offer advancement, potential for leadership, and are often considered prestigious. Corresponding needs are Advancement, Authority, Recognition and Social Status.
- Achievement
- Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.
- Working Conditions
- Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.
- Independence
- Occupations that satisfy this work value allow employs to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
- Support
- Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.
Related Occupations
- Administrative Services Managers
- Medical and Health Services Managers
- Postmasters and Mail Superintendents
- Training and Development Specialists
Common Lay Titles
- Apprenticeship Training Representative
- Benefit Director
- Benefits Manager
- Commissioner of Conciliation
- Compensation Manager
- Contracts Specialist
- Director of Employee Development
- Director of Employer Services
- Director of Human Resources
- Director of Industrial Relations
- Director of Personnel
- Director of Placement
- Director of Training
- Director of Workforce Development
- Diversity Manager
- Education and Training Manager
- Efficiency Manager
- Employee Benefits Director
- Employee Benefits Manager
- Employee Relations Manager
- Employment Manager
- Employment Recruiter
- Field Advisor
- Head of Human Resources
- Hospital Personnel Director
- Human Relations Manager
- Human Resource Analyst
- Human Resource Officer
- Human Resources Administrator (HR Administrator)
- Human Resources Analyst (HR Analyst)
- Human Resources Consultant (HR Consultant)
- Human Resources Coordinator (HR Coordinator)
- Human Resources Director (HR Director)
- Human Resources Generalist (HR Generalist)
- Human Resources Manager (HR Manager)
- Human Resources Officer (HR Officer)
- Human Resources Representative (HR Representative)
- Human Resources Supervisor
- Human Resources Vice President
- Human Services Manager
- Industrial Relations Director
- Industrial Relations Manager
- Job Analysis Manager
- Labor Relations Director
- Labor Relations Manager
- Labor Training Manager
- Manpower Development Specialist Manager
- Merit System Director
- Organizational Development Consultant
- Organizational Development Manager
- Payroll Coordinator
- Performance Consultant
- Personnel Administrator
- Personnel Director
- Personnel Generalist Manager
- Personnel Manager
- Position Classification Manager
- Recruiting Manager
- Staffing Consultant
- Staffing Coordinator
- Staffing Manager
- Staffing Specialist
- Training Administrator
- Training Director
- Wage and Salary Administrator