Description:
Determine and formulate policies and provide the overall direction of companies or private and public sector organizations within the guidelines set up by a board of directors or similar governing body. Plan, direct, or coordinate operational activities at the highest level of management with the help of subordinate executives and staff managers.
Tasks
- Direct and coordinate an organization's financial and budget activities to fund operations, maximize investments, and increase efficiency.
- Confer with board members, organization officials, and staff members to discuss issues, coordinate activities, and resolve problems.
- Analyze operations to evaluate performance of a company and its staff in meeting objectives, and to determine areas of potential cost reduction, program improvement, or policy change.
- Direct, plan, and implement policies, objectives, and activities of organizations or businesses to ensure continuing operations, to maximize returns on investments, and to increase productivity.
- Prepare budgets for approval, including those for funding and implementation of programs.
- Direct and coordinate activities of businesses or departments concerned with production, pricing, sales, or distribution of products.
- Negotiate or approve contracts and agreements with suppliers, distributors, federal and state agencies, and other organizational entities.
- Review reports submitted by staff members to recommend approval or to suggest changes.
- Appoint department heads or managers and assign or delegate responsibilities to them.
- Direct human resources activities, including the approval of human resource plans and activities, the selection of directors and other high-level staff, and establishment and organization of major departments.
Knowledge
- Administration and Management
- Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
- Economics and Accounting
- Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.
- Law and Government
- Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
- English Language
- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
- Customer and Personal Service
- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- Sales and Marketing
- Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
- Personnel and Human Resources
- Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
- Public Safety and Security
- Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
- Medicine and Dentistry
- Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.
- Mathematics
- Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
Skills
- Judgment and Decision Making
- Considering the relative costs and benefits of potential actions to choose the most appropriate one.
- Management of Financial Resources
- Determining how money will be spent to get the work done, and accounting for these expenditures.
- Coordination
- Adjusting actions in relation to others' actions.
- Critical Thinking
- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
- Negotiation
- Bringing others together and trying to reconcile differences.
- Active Listening
- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Monitoring
- Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
- Complex Problem Solving
- Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
- Speaking
- Talking to others to convey information effectively.
- Reading Comprehension
- Understanding written sentences and paragraphs in work related documents.
Abilities
- Oral Comprehension
- The ability to listen to and understand information and ideas presented through spoken words and sentences.
- Oral Expression
- The ability to communicate information and ideas in speaking so others will understand.
- Written Comprehension
- The ability to read and understand information and ideas presented in writing.
- Speech Recognition
- The ability to identify and understand the speech of another person.
- Speech Clarity
- The ability to speak clearly so others can understand you.
- Problem Sensitivity
- The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
- Written Expression
- The ability to communicate information and ideas in writing so others will understand.
- Inductive Reasoning
- The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
- Originality
- The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem.
- Fluency of Ideas
- The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity).
Work Activities
- Making Decisions and Solving Problems
- Analyzing information and evaluating results to choose the best solution and solve problems.
- Getting Information
- Observing, receiving, and otherwise obtaining information from all relevant sources.
- Communicating with Supervisors, Peers, or Subordinates
- Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
- Establishing and Maintaining Interpersonal Relationships
- Developing constructive and cooperative working relationships with others, and maintaining them over time.
- Developing Objectives and Strategies
- Establishing long-range objectives and specifying the strategies and actions to achieve them.
- Communicating with Persons Outside Organization
- Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
- Developing and Building Teams
- Encouraging and building mutual trust, respect, and cooperation among team members.
- Resolving Conflicts and Negotiating with Others
- Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
- Selling or Influencing Others
- Convincing others to buy merchandise/goods or to otherwise change their minds or actions.
- Analyzing Data or Information
- Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
Work Context
- Telephone
- How often do you have telephone conversations in this job?
- Electronic Mail
- How often do you use electronic mail in this job?
- Face-to-Face Discussions
- How often do you have to have face-to-face discussions with individuals or teams in this job?
- Impact of Decisions on Co-workers or Company Results
- How do the decisions an employee makes impact the results of co-workers, clients or the company?
- Frequency of Decision Making
- How frequently is the worker required to make decisions that affect other people, the financial resources, and/or the image and reputation of the organization?
- Importance of Being Exact or Accurate
- How important is being very exact or highly accurate in performing this job?
- Freedom to Make Decisions
- How much decision making freedom, without supervision, does the job offer?
- Contact With Others
- How much does this job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it?
- Letters and Memos
- How often does the job require written letters and memos?
- Structured versus Unstructured Work
- To what extent is this job structured for the worker, rather than allowing the worker to determine tasks, priorities, and goals?
Interests
- Enterprising
- Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
- Conventional
- Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
- Social
- Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.
- Artistic
- Artistic occupations frequently involve working with forms, designs and patterns. They often require self-expression and the work can be done without following a clear set of rules.
- Investigative
- Investigative occupations frequently involve working with ideas, and require an extensive amount of thinking. These occupations can involve searching for facts and figuring out problems mentally.
- Realistic
- Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
Work Style
- Integrity
- Job requires being honest and ethical.
- Leadership
- Job requires a willingness to lead, take charge, and offer opinions and direction.
- Initiative
- Job requires a willingness to take on responsibilities and challenges.
- Stress Tolerance
- Job requires accepting criticism and dealing calmly and effectively with high stress situations.
- Dependability
- Job requires being reliable, responsible, and dependable, and fulfilling obligations.
- Achievement/Effort
- Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.
- Independence
- Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
- Persistence
- Job requires persistence in the face of obstacles.
- Adaptability/Flexibility
- Job requires being open to change (positive or negative) and to considerable variety in the workplace.
- Cooperation
- Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
Work Value
- Recognition
- Occupations that satisfy this work value offer advancement, potential for leadership, and are often considered prestigious. Corresponding needs are Advancement, Authority, Recognition and Social Status.
- Independence
- Occupations that satisfy this work value allow employs to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
- Achievement
- Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.
- Working Conditions
- Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.
- Support
- Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.
- Relationships
- Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
Common Lay Titles
- Aeronautics Commission Director
- Agricultural Services Director
- Alcohol and Drug Abuse Assistance Program Administrator
- Arts and Humanities Council Director
- Bakery Manager
- Bank President
- Brokerage Office Manager
- Bureau Chief
- Business Coordinator
- Business Development Executive
- Business Development Officer
- Business Enterprise Officer
- Business Executive
- Cemetery Manager
- Chairman
- Chancellor
- Chief Administrative Officer
- Chief Executive Officer (CEO)
- Chief Financial Officer (CFO)
- Chief Information Officer (CIO)
- Chief Operating Officer (COO)
- Chief Technical Officer (CTO)
- Chief Warden
- City Administrator
- City Manager
- City Superintendent
- City Superintendent of Schools
- City Supervisor
- Classification and Treatment Director
- College President
- Commissioner of Internal Revenue
- Community Services and Health Education Officer
- Compliance Analyst
- Compliance Director
- Compliance Manager
- Conservation of Resources Commissioner
- Consumer Affairs Director
- Controller
- Corporate Administrator
- Corporate Executive
- Corporate Manager
- Corporate Officer
- Corporate Planner
- Corporate Security Manager
- Corporation Officer
- Correctional Administrator
- Correctional Agency Director
- Council On Aging Director
- County Administrator
- County Commissioner
- County Superintendent of Schools
- County Supervisor
- Department Manager
- Department Store Manager
- Deputy District Customs Director
- Deputy Insurance Commissioner
- Director of Vital Statistics
- District Customs Director
- Economic Developer
- Economic Development Coordinator
- Educational Institution President
- Election Assistant
- Employment Research and Planning Director
- Employment Services Director
- Environmental Analyst
- Executive Administrator
- Executive Director
- Executive Vice President (EVP)
- Federal Aid Coordinator
- Field Representatives Director
- Finance Vice President
- Financial Institution President
- Financial Responsibility Division Director
- Financial Secretary
- Fire Chief
- Fishery Division Chief
- Foreign Diplomat
- Foreign Service Officer
- Foundation Director
- General Manager
- Government Service Executive
- Governor
- Harbor Master
- Health Commissioner
- Highway Commissioner
- Housing Management Officer
- Human Resource Coordinator
- Human Resources Administrator
- Human Resources Director
- Human Resources Officer
- Institution Director
- Insurance Commissioner
- International Accounting User Representative
- Irrigation Tax Assessor-Collector
- Labor Commissioner
- Labor Standards Director
- Law Enforcement Director
- Licensing and Registration Director
- Lieutenant Governor
- Liquor Commissioner
- Liquor Stores and Agencies Supervisor
- Mayor
- Media Executive
- Medical Facilities Section Director
- Music Executive
- Music Publisher
- Newspaper Publisher
- Nonprofit Director
- Nonprofit Manager
- Office Manager
- Operations Vice President
- Park Superintendent
- Police Chief
- Police Commissioner
- Policy Advisor
- Policy Officer
- President
- President of the United States
- Prison Warden
- Private Sector Executive
- Program Manager
- Public Health Director
- Public Works Commissioner
- Public Works Director
- Railroad Commissioner
- Recreation Superintendent
- Regional Wildlife Agent
- Regulated Program Manager
- Regulatory Agency Director
- Regulatory Analyst
- Relocation Commissioner
- Revenue Director
- Road Commissioner
- Roads Supervisor
- Safety Council Director
- Sanitation Superintendent
- School Commissioner
- School Superintendent
- Schools Superintendent
- Secretary of State
- Software Publisher
- State Assessed Properties Director
- State Board of Nursing Executive Secretary
- State Superintendent of Public Instruction
- State Superintendent of Schools
- Store Manager
- Strategic Planner
- Supervisor
- Tax Commissioner
- Top Executive
- Township Supervisor
- Traffic Safety Administrator
- Translation Director
- Treasurer
- U.S. Commissioner
- Unemployment Insurance Director
- University President
- Vice Chancellor
- Vice President
- Water Commissioner
- Welfare Director