Description:
Assist librarians by helping readers in the use of library catalogs, databases, and indexes to locate books and other materials; and by answering questions that require only brief consultation of standard reference. Compile records; sort and shelve books; remove or repair damaged books; register patrons; check materials in and out of the circulation process. Replace materials in shelving area (stacks) or files. Includes bookmobile drivers who operate bookmobiles or light trucks that pull trailers to specific locations on a predetermined schedule and assist with providing services in mobile libraries.
Tasks
- Reserve, circulate, renew, and discharge books and other materials.
- Enter and update patrons' records on computers.
- Provide assistance to teachers and students by locating materials and helping to complete special projects.
- Answer routine reference inquiries, and refer patrons needing further assistance to librarians.
- Guide patrons in finding and using library resources, including reference materials, audiovisual equipment, computers, and electronic resources.
- Train other staff, volunteers or student assistants, and schedule and supervise their work.
- Sort books, publications, and other items according to procedure and return them to shelves, files, or other designated storage areas.
- Conduct reference searches, using printed materials and in-house and online databases.
- Deliver and retrieve items throughout the library by hand or using pushcart.
- Take actions to halt disruption of library activities by problem patrons.
Knowledge
- Clerical
- Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
- Computers and Electronics
- Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
- Customer and Personal Service
- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- English Language
- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
- Education and Training
- Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
- Administration and Management
- Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
- Personnel and Human Resources
- Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
- Public Safety and Security
- Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
- Mathematics
- Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
- Psychology
- Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
Skills
- Active Listening
- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Reading Comprehension
- Understanding written sentences and paragraphs in work related documents.
- Service Orientation
- Actively looking for ways to help people.
- Speaking
- Talking to others to convey information effectively.
- Social Perceptiveness
- Being aware of others' reactions and understanding why they react as they do.
- Instructing
- Teaching others how to do something.
- Time Management
- Managing one's own time and the time of others.
- Coordination
- Adjusting actions in relation to others' actions.
- Active Learning
- Understanding the implications of new information for both current and future problem-solving and decision-making.
- Critical Thinking
- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Abilities
- Written Comprehension
- The ability to read and understand information and ideas presented in writing.
- Oral Comprehension
- The ability to listen to and understand information and ideas presented through spoken words and sentences.
- Oral Expression
- The ability to communicate information and ideas in speaking so others will understand.
- Information Ordering
- The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
- Near Vision
- The ability to see details at close range (within a few feet of the observer).
- Category Flexibility
- The ability to generate or use different sets of rules for combining or grouping things in different ways.
- Deductive Reasoning
- The ability to apply general rules to specific problems to produce answers that make sense.
- Written Expression
- The ability to communicate information and ideas in writing so others will understand.
- Inductive Reasoning
- The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
- Speech Recognition
- The ability to identify and understand the speech of another person.
Work Activities
- Interacting With Computers
- Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
- Establishing and Maintaining Interpersonal Relationships
- Developing constructive and cooperative working relationships with others, and maintaining them over time.
- Communicating with Supervisors, Peers, or Subordinates
- Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
- Processing Information
- Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
- Performing for or Working Directly with the Public
- Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
- Documenting/Recording Information
- Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
- Handling and Moving Objects
- Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.
- Identifying Objects, Actions, and Events
- Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
- Getting Information
- Observing, receiving, and otherwise obtaining information from all relevant sources.
- Training and Teaching Others
- Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
Work Context
- Telephone
- How often do you have telephone conversations in this job?
- Face-to-Face Discussions
- How often do you have to have face-to-face discussions with individuals or teams in this job?
- Electronic Mail
- How often do you use electronic mail in this job?
- Indoors, Environmentally Controlled
- How often does this job require working indoors in environmentally controlled conditions?
- Contact With Others
- How much does this job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it?
- Freedom to Make Decisions
- How much decision making freedom, without supervision, does the job offer?
- Structured versus Unstructured Work
- To what extent is this job structured for the worker, rather than allowing the worker to determine tasks, priorities, and goals?
- Importance of Being Exact or Accurate
- How important is being very exact or highly accurate in performing this job?
- Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls
- How much does this job require using your hands to handle, control, or feel objects, tools or controls?
- Work With Work Group or Team
- How important is it to work with others in a group or team in this job?
Interests
- Conventional
- Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
- Social
- Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.
- Enterprising
- Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
- Realistic
- Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
- Artistic
- Artistic occupations frequently involve working with forms, designs and patterns. They often require self-expression and the work can be done without following a clear set of rules.
- Investigative
- Investigative occupations frequently involve working with ideas, and require an extensive amount of thinking. These occupations can involve searching for facts and figuring out problems mentally.
Work Style
- Dependability
- Job requires being reliable, responsible, and dependable, and fulfilling obligations.
- Cooperation
- Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
- Integrity
- Job requires being honest and ethical.
- Independence
- Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
- Attention to Detail
- Job requires being careful about detail and thorough in completing work tasks.
- Concern for Others
- Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
- Initiative
- Job requires a willingness to take on responsibilities and challenges.
- Self Control
- Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
- Leadership
- Job requires a willingness to lead, take charge, and offer opinions and direction.
- Stress Tolerance
- Job requires accepting criticism and dealing calmly and effectively with high stress situations.
Work Value
- Relationships
- Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
- Support
- Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.
- Working Conditions
- Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.
- Independence
- Occupations that satisfy this work value allow employs to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
- Achievement
- Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.
- Recognition
- Occupations that satisfy this work value offer advancement, potential for leadership, and are often considered prestigious. Corresponding needs are Advancement, Authority, Recognition and Social Status.
Related Occupations
- Counter and Rental Clerks
- Statement Clerks
- Credit Checkers
- Library Assistants, Clerical
- Receptionists and Information Clerks
- Postal Service Clerks
- Executive Secretaries and Administrative Assistants
- Insurance Claims Clerks
- Office Clerks, General
Common Lay Titles
- Accessioner
- Acquisitions Technician
- Audio-Visual Aide
- Bibliographer
- Book Shelver
- Book Sorter
- Bookmobile Driver
- Catalog Librarian
- Cataloging Technician
- Circulation Technician
- Classifier
- Director of Audio Visual Aids
- Information Services Assistant
- Interlibrary Loan Assistant (ILL)
- Librarian Assistant
- Librarian Helper
- Library Aide
- Library Assistant
- Library Associate
- Library Clerk
- Library Information Technian
- Library Monitor
- Library Page
- Library Services Assistant
- Library Specialist
- Library Technical Assistant (LTA)
- Library Technical Assistant, Cataloging (LTA, Cataloging)
- Library Technical Assistant, Serials/Bindery (LTA, Serials/Bindery)
- Library Technician
- Media Center Assistant
- Media Center Specialist
- Patron Services Specialist
- Stack Attendant
- Stacker