Description:
Coordinate disaster response or crisis management activities, provide disaster preparedness training, and prepare emergency plans and procedures for natural (e.g., hurricanes, floods, earthquakes), wartime, or technological (e.g., nuclear power plant emergencies, hazardous materials spills) disasters or hostage situations.
Tasks
- Keep informed of activities or changes that could affect the likelihood of an emergency, as well as those that could affect response efforts and details of plan implementation.
- Prepare plans that outline operating procedures to be used in response to disasters or emergencies, such as hurricanes, nuclear accidents, and terrorist attacks, and in recovery from these events.
- Propose alteration of emergency response procedures based on regulatory changes, technological changes, or knowledge gained from outcomes of previous emergency situations.
- Maintain and update all resource materials associated with emergency preparedness plans.
- Coordinate disaster response or crisis management activities, such as ordering evacuations, opening public shelters, and implementing special needs plans and programs.
- Develop and maintain liaisons with municipalities, county departments, and similar entities to facilitate plan development, response effort coordination, and exchanges of personnel and equipment.
- Keep informed of federal, state, and local regulations affecting emergency plans and ensure that plans adhere to these regulations.
- Prepare emergency situation status reports that describe response and recovery efforts, needs, and preliminary damage assessments.
- Design and administer emergency or disaster preparedness training courses that teach people how to effectively respond to major emergencies and disasters.
- Inspect facilities and equipment, such as emergency management centers and communications equipment, to determine their operational and functional capabilities in emergency situations.
Knowledge
- Public Safety and Security
- Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
- Customer and Personal Service
- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- Administration and Management
- Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
- English Language
- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
- Education and Training
- Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
- Law and Government
- Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
- Computers and Electronics
- Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
- Communications and Media
- Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
- Mathematics
- Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
- Telecommunications
- Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.
Skills
- Active Listening
- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Reading Comprehension
- Understanding written sentences and paragraphs in work related documents.
- Coordination
- Adjusting actions in relation to others' actions.
- Instructing
- Teaching others how to do something.
- Critical Thinking
- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
- Speaking
- Talking to others to convey information effectively.
- Judgment and Decision Making
- Considering the relative costs and benefits of potential actions to choose the most appropriate one.
- Writing
- Communicating effectively in writing as appropriate for the needs of the audience.
- Active Learning
- Understanding the implications of new information for both current and future problem-solving and decision-making.
- Time Management
- Managing one's own time and the time of others.
Abilities
- Oral Comprehension
- The ability to listen to and understand information and ideas presented through spoken words and sentences.
- Speech Clarity
- The ability to speak clearly so others can understand you.
- Problem Sensitivity
- The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
- Oral Expression
- The ability to communicate information and ideas in speaking so others will understand.
- Written Expression
- The ability to communicate information and ideas in writing so others will understand.
- Speech Recognition
- The ability to identify and understand the speech of another person.
- Deductive Reasoning
- The ability to apply general rules to specific problems to produce answers that make sense.
- Written Comprehension
- The ability to read and understand information and ideas presented in writing.
- Information Ordering
- The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
- Inductive Reasoning
- The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Work Activities
- Communicating with Persons Outside Organization
- Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
- Communicating with Supervisors, Peers, or Subordinates
- Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
- Establishing and Maintaining Interpersonal Relationships
- Developing constructive and cooperative working relationships with others, and maintaining them over time.
- Getting Information
- Observing, receiving, and otherwise obtaining information from all relevant sources.
- Making Decisions and Solving Problems
- Analyzing information and evaluating results to choose the best solution and solve problems.
- Organizing, Planning, and Prioritizing Work
- Developing specific goals and plans to prioritize, organize, and accomplish your work.
- Updating and Using Relevant Knowledge
- Keeping up-to-date technically and applying new knowledge to your job.
- Evaluating Information to Determine Compliance with Standards
- Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
- Developing Objectives and Strategies
- Establishing long-range objectives and specifying the strategies and actions to achieve them.
- Identifying Objects, Actions, and Events
- Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
Work Context
- Telephone
- How often do you have telephone conversations in this job?
- Electronic Mail
- How often do you use electronic mail in this job?
- Contact With Others
- How much does this job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it?
- Face-to-Face Discussions
- How often do you have to have face-to-face discussions with individuals or teams in this job?
- Indoors, Environmentally Controlled
- How often does this job require working indoors in environmentally controlled conditions?
- Work With Work Group or Team
- How important is it to work with others in a group or team in this job?
- Structured versus Unstructured Work
- To what extent is this job structured for the worker, rather than allowing the worker to determine tasks, priorities, and goals?
- Freedom to Make Decisions
- How much decision making freedom, without supervision, does the job offer?
- Coordinate or Lead Others
- How important is it to coordinate or lead others in accomplishing work activities in this job?
- Responsible for Others' Health and Safety
- How much responsibility is there for the health and safety of others in this job?
Interests
- Social
- Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.
- Enterprising
- Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
- Realistic
- Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
- Conventional
- Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
- Investigative
- Investigative occupations frequently involve working with ideas, and require an extensive amount of thinking. These occupations can involve searching for facts and figuring out problems mentally.
- Artistic
- Artistic occupations frequently involve working with forms, designs and patterns. They often require self-expression and the work can be done without following a clear set of rules.
Work Style
- Dependability
- Job requires being reliable, responsible, and dependable, and fulfilling obligations.
- Integrity
- Job requires being honest and ethical.
- Leadership
- Job requires a willingness to lead, take charge, and offer opinions and direction.
- Stress Tolerance
- Job requires accepting criticism and dealing calmly and effectively with high stress situations.
- Cooperation
- Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
- Persistence
- Job requires persistence in the face of obstacles.
- Adaptability/Flexibility
- Job requires being open to change (positive or negative) and to considerable variety in the workplace.
- Attention to Detail
- Job requires being careful about detail and thorough in completing work tasks.
- Analytical Thinking
- Job requires analyzing information and using logic to address work-related issues and problems.
- Initiative
- Job requires a willingness to take on responsibilities and challenges.
Work Value
- Independence
- Occupations that satisfy this work value allow employs to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
- Relationships
- Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
- Achievement
- Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.
- Working Conditions
- Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.
- Recognition
- Occupations that satisfy this work value offer advancement, potential for leadership, and are often considered prestigious. Corresponding needs are Advancement, Authority, Recognition and Social Status.
- Support
- Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.
Common Lay Titles
- 911 Communications Manager
- Civil Preparedness Officer
- Director of Civil Defense
- Director of Public Safety
- Disaster Recovery Manager
- Emergency Management Coordinator
- Emergency Management Program Specialist
- Emergency Management Specialist
- Emergency Management System Director (EMS Director)
- Emergency Planner
- Emergency Preparedness Coordinator
- Emergency Preparedness Program Specialist
- Emergency Responder
- Emergency Response Team Leader
- Emergency Services Director
- Emergency Services Program Coordinator
- Environmental Health and Safety Manager
- Fire Department Lieutenant
- Hazard Mitigation Officer
- Hospital Emergency Preparedness Administrator
- Hostage Negotiator
- Hurricane Program Manager
- Natural Hazards Coordinator
- Nuclear Emergency Planner
- Paramedic
- Public Safety Director
- Relocation Director
- Risk Assessment Analyst
- Safety Specialist
- Training Coordinator